GPU Drivers: Provide the current GPU driver installed and if it’s clean install or upgrade, e.g. Windows 10 build 1607 64bit, upgrade from Windows 8.1 Operating System & Version: State your OS and version, also please state if this is an upgrade or clean install, e.g. EVGA 850 BQ, 850W, 70amps on the 12v rail - for laptops you can leave this blank PSU: Provide the model and its rated wattage and current output if possible, e.g. Corsair 8GB (2x4GB) DDR4 2400MHz, XMP enabled, no overclock RAM: Provide the model and overclock information if possible, e.g. MSI Z170A GAMING M9 ACK, latest BIOS (1.8) Motherboard: Provide the model and current BIOS version if possible, e.g. GTX 1070, 8GB of VRAM, no overclockĬPU: Provide the model and overclock information if possible, e.g. GPU: Provide the model, amount of VRAM and if it has a custom overclock, e.g. Status: UNRESOLVED/SOLVED - please update if your issue is resolvedĬomputer Type: State if your computer is a Desktop or Laptop and the brand/model if possible, e.g Desktop, custom built Please use this template below - posts without adequate information will be removed, we can't help you unless you provide adequate information. DO NOT: "i have driver issue please help not 60fps!!" For Tech Support Posts There's also no guarantee NVIDIA even read this subreddit, if you have an issue, criticism or complaint it's recommended to post it on the official GeForce forum.Īll Tech Support posts that do not include sufficient information will be removed without warningīefore creating a Tech Support post, please see our additional resources section, it solves a lot of common issues. It should be noted, r/NVIDIA does not represent NVIDIA in any capacity unless specified. We're consolidating all tech support posts and questions into this monthly tech support and questions megathread.
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